Technology that powers the greatest customer experiences.
Work Anywhere
Concentrix Innovation Labs is a remote-first organization – Driven by trust, collaboration, and technology.
Explore the roles we are hiring for.
Best Company Outlook Awards 2021 by Comparably
Among Top 10 on Comparably’s 50 Best Global Company Culture 2021
Best Places To Work in the Bay Area 2021 by Comparably
We bring our culture to life in everything we do.
Build Great
Technology
Landscapes are changing, consumers are changing, there’s constant opportunity in that.
That’s where we come in – building technology that help bring next generation customer experience (CX) to life – today. We power great experiences that enable our clients’ customers to ride better, buy better, travel better, connect better, bank better, and much more.
Bring Your
Perspective
You can take a divergent view and passionately pursue dialogues that improve business value.
We embrace diversity – coming from diverse background, culture, age, gender and physical ability to build enterprise software solutions that solve interesting problems for world’s top brands.
Realize Your
Potential
You can go beyond conventional thoughts and actions to create the future.
Be a part of a work environment that incubates the change that is needed to adapt to the new landscape. Create scalable software solutions built on design thinking, intelligence, and automation.
Your Success Matters
Our benefits support you to help you realize your potential at work and live a life you aspire for.
Find Your Calling
Be a significant part of our collective success. Design and build enterprise software solutions that touch millions of lives.
Cyber-Security & Fraud Management
Our solutions deliver remote customer services with highest level of security & governance to protect customer privacy. We provide custom solutions for remote-work in IT infrastructure, data, applications, user access and user behavior.
Intelligent CRM & CX Applications
We develop out-of-box CRM solutions helping organizations record & manage information and drive intelligence from CRM data points. Our products deliver exceptional CX and support our global customers on their digital transformation journey.
Social and Conversational AI
We provide solutions which transform high volume repeatable tasks via virtual processing. Through seamless integration of conversational AI bots in voice & text-based customer interactions, we deliver great efficiency, speed & exceptional CX.
Areas Of Expertise
A start-up with an impressive lineage
Concentrix Innovation Labs is a part of Concentrix Corporation (Nasdaq: CNXC), a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients.
Concentrix has been ahead of the curve in delivering innovative solutions. Some of the most prestigious awards in technology, innovation, and people practices have made Concentrix stand out for its clients and staff.
1
Innovation and Products
1
CX Excellence
1
Cyber & Information Security
1
